Buyer Question
What Happens If a Tree Arrives Damaged?
Report it against the packing sheet and the order number, with photographs before the crate is cleared. Because foliage is modular, the usual remedy is a replacement module rather than a replacement tree.
Why packing detail mattersA piece-by-piece CBM packing sheet lets you identify exactly which crate and which module is affected instead of rejecting a whole shipment.
Why modular build helpsFoliage is built in replaceable modules, so damage to a section is swapped rather than scrapping the specimen.
Follow-Up Questions
Related Questions
No. Identify the affected pieces from the packing sheet and claim those, so the rest of the order can go ahead.
Knock-down packing with protected foliage modules, plus ISPM 15 stamped timber crating for export.
Need This Answered for Your Project?
Send the venue, the market and the dimensions — the engineering desk replies the same day with feasibility and a budget range.